Our Auto Shop Reviews
It is our focus here at E & L Service Inc. to provide high quality auto repair service to our clients in the Lapeer and surrounding areas. We enjoy hearing from our customers, especially when they take the time to leave us a review. Please take a look at some of the great feedback we've received.
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Very fast service tow driver was very nice and polite
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Amazing and so nice to our whole family. Quick response time and got us out very quickly!
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The Best!!!! Thank you
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As always, excellent service. This time it was not for repairs; our vehicle was totaled in a three car crash. The driver was kind, sympathetic and explained what the process was. Our car was not drivable and the Bob kindly drove my husband home. By the time he left, we even took pictures together. Despite the stress of the accident, he calmed us and we enjoyed the interaction. Can't ask for any better service. The same is true for auto repairs @ E&L.
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He was a very sweet guy and really helped me get in my car and tried to help me find my key. He went beyond what he was supposed to and I appreciate it and I would use them again
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Great service and a competitive price.
Thank You!!
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Always great service
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Great
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Thank you
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Very helpful.
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Fantastic service, our Driver was a great guy. It helped make the best of a bad situation. Thank you.
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I own mechanic shops and I never seen someone do what Phil did. This guy definitely has great experience!!!
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Stop reading and just call these guys, seriously.
Fast, careful and nice.
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Very helpful and friendly!
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Although another person came by and helped with jumpingthe car, the tow driver was prompt in responding.
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Good service
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Was fast and very polite
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Great friendly prompt service!
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From dispatcher to the operator was excellent service. Got there in a timely manner very polite and professional.
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Great prompt service
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Responded faster than expected. Tow truck driver was very professional
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Quick friendly service
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Quick to the rescue!! friendly on the phone and in person. 100% reliable. Thank you so much!
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Very fast
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Super helpful! Got their quick! And was very friendly.
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Chad is amazing! Beyonf greatful gor him!
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Drive ways there quickly to clear the car from the roadway so that traffic could start moving again. The only issue I have is that all the part they gathered from the road went in the back seat of my car. Why the parts couldn't have been placed in the rear of the car is beyond me. I hope there is no damage to the interior!
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Did an excellent job taking care of our 69 Camaro, he treated the car like it was his own. Thank you.
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Great service as always! Love E&L!
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Great, quick and easy to work with
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They were timely, efficient, helpful and nice.
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Very prompt and very professional! Will definitely call again!
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Great service
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Fast service and friendly people
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Quick and efficient!
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Thank you
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They were here promptly,very polite and efficient.
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Quick response and always great customer service!
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Great service! Courteous and friendly. My go-to towing company.
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Very helpful and fast
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The driver was great, got the car to where I needed it to go. Thanks so much 🙂
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I always get fast and reliable service with E&L service ! Marty and his team are #1 in my book!
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Awesome customer service, the best towing service I have ever experienced!
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They were very kind and came very quickly to fix my flat tire. The gentleman on the phone made me laugh which I really needed. The gentleman who came to fix my tire was very kind and knew just what to do when he came across a problem. He offered advice about how my tire should be repaired and what I needed to do next. Thank you very much for your great service.
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Prompt and pleasant
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Excellent service! Driver very friendly and efficient!
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Dependable and quick!
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Took Great care
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Prompt service, knowledgeable, and safe
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Thank you for the fantastic service!!
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Phil was absolutely fantastic. Arrival was expeditious and Service was very professional.
Thank you!
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I was SOOO APPRECIATIVE of Marty's "Customer Service" mindset. It was lunch time and he could've worked me in After lunch. He chose my inconvenience (cuz it was Not an emergency) over his lunchtime and/or ability to schedule someone else.
Marty, THANK YOU FOR THAT!! I was totally frustrated and your kindness was sooo awesome.
At a time when employers can't find self motivated workers...YOU Have one in Marty. Thank You for hiring him. I represented labor for 18 yrs...I truly know
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Very professional and cordial!
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Everythiong was great the response was quick
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Thanks to Marty and Chad for setting it up and going all the way to cheboygan mi to flatbed my 71 GTX back to Lapeer mi for me took great care and loading and strapping my car. Thanks so much.
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Excellent response and service.
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Excellent. Knew exactly what he was doing. Great guy!
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Definitely recommend, on time did what he said, fair priced, my favorite toe guy.
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Fast, friendly and good price!
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This guy knew what he was doing. Great friendly guy and took no time to get my son’s mustang yo on the truck. Most towing guys struggle because how low the car is takes forever. But this guy sorry didn’t get his name was amazing!!!
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Thank you Marty- cannot believe you remembered my name from a tow last year.
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Thank you! Great service as always . Ruth w
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Very fast and very friendly. Extremely happy with the service.
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Always there for you! Good guys of towing!
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Friendly and thank goodness, their more dependable than my car! Thanks AGAIN!
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They came right away and took my car to the dealership. Friendly staff!
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Chad did a great job. Waited for my husband to show up since I had our 2 dogs with me. Rate was reasonable for the 40 mile drive back to our house. No complaints.
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Employees were knowledgeable and efficient and helpful.
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Performed as promised
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Drivers was great, made a tough tow seemless, was onsite in less than 15 minutes. Definitely the tow company to use!!!
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Had a car failure on I69 and Irish Rd, cold called E&L and they had me off the road quickly and dropped off at my house with no trouble. Thanks guys!
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The gentleman was great
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They came quickly and did a great job changing out the flat tire
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Did a nice job getting my jeep off the freeway! I always try and use E&L when I need road service. Marty and the guys are great!
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Marty is the best!
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The driver was extremely nice.
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Phil was prompt and very professional.
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Great!!
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Great service! Our agency vehicle broke down in Troy and E&L got it to our mechanic in Fostoria in a timely manner! I can’t imagine a better towing company.
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Fast to get to me ,put van wear i asked grate job
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Got me on the road quickly!
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Quick to respond and on time
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Excellent service would recommend to all
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Great service the dispatcher was a little confused and sent two drivers to tow the car but other than that was excellent and very timely service
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.Whole process was handled efficiently. From calling dispatch, picking up the vehicle, and delivery. Tow truck driver Phil is very professional. I will use them again.
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Fast and Friendly!
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Professional friendly and good timing
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No complaints. I recieved fast and friendly service.
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Super quick and friendly!
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Very fast and friendly service. This is the second time I haved to use them and will not hesitate to call them again.
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I love Riehl in Lapeer
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Great company, always finds a way to help customers.
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Thanks for all the help Marty!
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Always fast efficient and friendly service at E&L ! Great bunch of people there! Thanks E&L!
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The driver was awesome!!!
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Great service, as always.
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Dispatcher is a bit of a douche but aside from that, they were decent. The tow truck driver was fairly quick to arrive and he wasted no time getting my car up onto flatbed and to its destination. He had a good attitude and made things simple. Price was reasonable I suppose. Appreciate their help regardless.
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Amazing. On time. Well priced. They know how to treat their clients.
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Always excellent service and all the drivers are very nice and courteous
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Friendly, fast service.
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2,812 Testimonials
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Disclosure
The reviews displayed may or may not be a complete set. Reviews may be removed if they:
i. Are abusive. An abusive review or comment is one that makes personal attacks, threatens, or harasses others, or uses profanity.
ii. Violate privacy. Reviews that mention specific names of individuals or personal information in a manner that is inappropriate and/or unrelated to the performance of the service rendered are subject to removal.
iii. Are not from a current customer.
iv. Contain material falsehoods.
v. Are deemed inappropriate.
To encourage all feedback, positive or otherwise, an equal incentive for reviews, regardless of rating, may have been provided to the reviewer.
